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Refund

Refund request

Fill out the refund form below. If you are travelling together, only one request is sufficient per file number or PNR (Passenger name record).

Ask for a refund

About you
Your email address*
Civility
your first name*
Your name*
About your flight
Your passenger name record or PNR (6 alphanumeric characters) (6 caractères alphanumérique)*
Date of the flight canceled
Departure airport*
Arrival airport
Ticket number(s). ticket(s). Separate by semicolon if multiple tickets (example : 258xxx; 258xxx)*
IF TICKET PURCHASED IN A TRAVEL AGENCY
PLEASE TELL US THE NAME OF THE TRAVEL AGENCY
Send your request