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Health provision on Madagascar Airlines flights

All the information contained on this page may change according to the directives of the health authorities. Therefore, we invite you to visit it as often as necessary, especially if you plan to book a flight, in order to inquire about the latest information on the health provisions related to your trip.


Other measures :

In our point of sale :

  • wearing the mask is mandatory
  • hydro-alcoholic gel is made available to the customer
  • Physical distancing of 1m must be respected

At the airport:

  • wearing the mask is mandatory
  • passengers on departure and arriving at Ivato, must pass through a disinfection tunnel
  • the taking of temperature will be systematic and the hydroalcoholic gel will be made available to the passengers

On board

  • wearing the mask is mandatory
  • hydro-alcoholic gel is made available to passengers during the flight
  • the services on board are temporarily suspended in order to limit any contact. Individual water bottles will be distributed on board to ensure the comfort of our passengers.
  • The planes are regularly disinfected after each rotation.

In the Ivato lounge ("Privilege" passengers)

  • wearing the mask is mandatory
  • hydro-alcoholic gel is made available to visitors
  • Physical distancing of 1m must be respected
  • the buffet is “served”
  • the massage service and the availability of press and magazine are temporarily suspended

Validité des avoirs en échange des billets non-utilisés suite Covid

Les avoirs ou EMD émis en échange des billets non utilisés suite à la suspension des vols durant la forte recrudescence de l’épidémie Covid19 sont arrivés au terme de leur validité le 31 Décembre 2022 dernier.

Ils ont permis l’émission de billets pour des voyages jusqu'au 31 Décembre 2023 (date de dernier retour)
Pour toute information concernant  vos avoirs, vous pouvez nous contacter en adressant un mail à : client@contact-madagascarairlines.com

 

 

Formalities at the airport

Check-in

To check in on Madagascar Airlines flights, passengers on international flights can check in online or at the airport at the Madagascar Airlines check-in counter.

The registration deadline is:

  • 04 hours before departure for long-haul flights (To/from Paris France)
  • 03 hours before departure for regional flights (to/from Reunion island, France)

The online registration deadline:

You can check in online between 30 hours and 120 minutes before departure. However, you must drop off your baggage at the check-in counter at the airport.

Health formalities on arrival in ANTANANARIVO

Required documents:

  • Disembarkation form to be completed on the day of the flight and to be given to the arriving authorities.
  • Valid passport or pass.
  • Visa for dates and reasons of travel if required or resident card in Madagascar.
  • Negative PCR test performed less than 72 hours before boarding in Paris Roissy Charles de Gaulle for all passengers 5 years and over
  • Certificate of reservation of 2 nights of hotels on arrival in Antananarivo and payment of at least one night among the list of receptive hotels approved by the Malagasy authorities (downloadable here): at the expense of the passenger 
  • Passenger commitment letter downloadable here
  • Negative PCR test performed less than 72 hours prior to boarding for all passengers 5 years and older.
  • TDR test on arrival in Antananarivo TNR: paying 15EUR/20USD/65000Ariary at the expense of the passenger, for all passengers 5 years and more.
  • Passengers tested positive: isolation and treatment of at least 7 days in hotel room or establishment among the list approved by the authority; at the expense of the passenger and until a negative test result is obtained. 
  • Transfer from the Airport – establishment: at the expense of the passenger.

Health formalities on arrival in Paris Roissy

  • Valid passport
  • Visa for dates and reasons of travel or residence permit in the country of destination if required.
  • European digital traceability sheet to be completed online: app.euplf.eu

Vaccinated Passengers:

  • Evidence of a complete vaccination regimen:
  • 28 days after a dose of Janssen vaccine,
  • 7 days after the second dose for the other AstraZeneca Vaxzevria, Covishield vaccines.

Unvaccinated Passengers:

  • Negative RT-PCR test less than 72 hours or negative antigenic test (TDR) less than 48 hours prior to boarding for any passenger 12 years of age or older, except for connecting passengers whose final destination does not require testing.

Health formalities at the arrival of La Réunion

European digital traceability sheet to be completed online : https://app.euplf.eu/#/user/login

Vaccinated Passengers:

  • Evidence of a complete vaccination regimen
  • Negative RT-PCR test performed less than 72h or negative antigenic test (TDR) performed less than 48h prior to boarding, for any passenger 12 years of age and older.

Unvaccinated Passengers:

  • Negative RT-PCR test performed less than 72h or negative antigenic test (TDR) performed less than 48h prior to boarding, for any passenger 12 years of age and older.
  • Proof of the compelling reason for travel (family, health or professional) available at: http://www.reunion.gouv.fr/motifs-imperieux-vers-la-metropole-liste-des-a8194.html
  • Public Health Passenger Location/Traceability Form in paper or electronic format
  • Declaration of Honour attesting to the acceptance of a screening examination on arrival and isolation for a period of 7 days.
  • Statement of Honour not to present symptoms of COVID-19 infection and not to be aware of having been in contact with a confirmed case of COVID-19 within 14 days prior to travel.