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My flight

All relevant information about :

  • our fares and relating rules,
  • Traveling child or baby, and
  • Special passenger services (child traveling alone, group travel, passenger with reduced mobility

Online fares

The  fares displayed are valid for online purchase only and can be guaranteed only after the issuance of a reservation number.

CabinFare optionsDate changeRefundFree baggage allowanceDiscounts



Free allowance

Free allowance

Carry-on bag: 1pc of 10kg

Checked bag : 1pc of 30kg

Child :  25%
Infant : 90%



Free allowance

Carry-on bag:  1pc of 5kg
Checked bag : 1pc of 20kg
Child :  25%
Infant : 90%
DécouverteAfter departure: MGA 200,000No allowanceCarry-on bag : 1pc of 5kg
Checked bag : 1pc of 20kg
Child :  25%
Infant : 90%
Coup de coeurNo allowanceNo allowanceCarry-on bag : 1pc of 5kg
Checked bag : 1pc of 20kg
Child :  25%
Infant : 90%


No allowanceNo allowance

1 bag of 5kg

Roso e ! *No allowanceNo allowanceCarry-on bag : 1pc of 5kg
Checked bag : 1pc of 20kg
Child :  0 to 25%
Infant : 90%

* Flash sales only available on a selection of flights for travel within the next 3 weeks

Services in "Privilege" class

  • Priority check-in
  • Disembarking priority
  • Last to board to avoid standing in line
  • Personalized service onboard
  • Attractive free baggage allowance

Rules applicable to tickets purchased online

  • Application of fare rules, per leg
  • Reservation: immediate purchase, per section
  • Refund: as from 48h after ticket purchase. Upon application to Assistance Web (click here).

Please note

You will be required to present an identity document (national identity card or passport) at the airport. The airline reserves the right to deny boarding to any passenger presenting invalid documents.

You are invited to read the general conditions of sale and carriage.

If your fare is subject to an age group-related restriction, kindly ensure that this restriction is complied during the entire journey (outbound and inbound flights). Where applicable, make your reservation with our Call Center or nearest sales point.

Child from 2 to 11 years old

Child discount

  • A child ages 2 to 4 years must be accompanied by an adult.
  • A child ages 5 to 11 may travel alone (see next section).
  • The child fare is equivalent to a full adult fare discounted by 0 to 25% in the "Privilege" and "Loisirs" cabin.
  • A child has the same free baggage allowance as an adult, both unchecked and checked.

Child traveling alone

  • At the request of the parents, children ages 5 to 11 may be carried as unaccompanied minor (UM).
  • It is important to let us know at the time of the reservation that the child will be traveling alone.

If you book online, please notify us either by email at assistance.web(at)  assistance.web(at), or by calling our Call Center at +261 20 23 444 44

At the airport

  • A letter of consent of the parent(s) or legal guardian(s) not taking part in the trip will be required at check-in.
  • Families traveling with children ages 2 to 4 have priority boarding.

Baby ages 0 to 23 months

Baby discount

  • Babies traveling on your lap benefit from a 90% discount. However, it is possible for you to reserve for a child (child fare) to book a separate seat for them.
  • A baby must be accompanied by an adult.
  • In "Privilege" and "Loisirs" cabin, a baby has a free baggage allowance of 10Kg.

At the airport

  • Pushchairs are carried free of charge. Reported at check-in, the pushchair will be labeled like a suitcase but may be used to the aircraft doors.
  • Families traveling with children ages 2 to 4 have priority boarding.

Passengers with special needs

Group travel

  • Groups of friends, clubs, associations, works councils, collectivities, students on study tour, you will find attractive group travel* deals with us.
  • It will be a pleasure for our Group Travel Service to help you identify the optimal deal for your group size.

*minimum of 10 adults, 2 children count as 1 adult.

 Email us to find out more.

Disabled Persons and Persons with Reduced Mobility

We provide special assistance to Disabled Persons and Persons with Reduced Mobility (DPPRM).


As per international standards, our crew will watch over you at stopover, onboard and during connections with airport services. Special space is available for you onboard as our aircrafts are equipped to accommodate you.

If you travel with an assistance dog, your dog may follow you in the cabin of the aircraft.

Kindly inform us in this regard at the time of reservation.

  • Nature of reduced mobility or disability
  • Appropriate traveling position

If you have completed your reservation and would like assistance as soon as you arrive at the check-in counter, please submit your request here

We will respond to your request as soon as possible.

* Prices in euros, vary according to the daily rate - All taxes included - Subject to availability - Likely to increase without notice.