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Postponed travel due to COVID-19

Postponed travel due to COVID-19

Following flight cancellations and various disruptions caused by COVID-19, passengers who had to postpone their originally planned trip between March 24 and December 31, 2020 included, will benefit from exceptional provisions:

  • Extension of ticket validity until December 31, 2021 (tickets issued from April 1, 2019 onwards are eligible for this extension of validity)
  • Modification of dates/routes/name(s) of passenger(s) without penalties until October 31, 2020.
  • One-time modification of name(s) and/or date and/or itinerary from November 01, 2020 within the limit of the validity of the ticket. The initial fare conditions of the ticket will therefore be applicable again as from November 01, 2020.

 

The exemption from the penalty does not exclude a possible readjustment, in the event of unavailability of the initial tariff class, change in the exchange rate, an update of the taxes or in the event of a change of route.

It is important to note that these specific provisions cannot be managed online for tickets whose fare conditions initially require a change fee.

Also, for any need of assistance, you are asked to contact your usual Tsaradia agency, our call center or complete the contact form for a connection with our services.

Covid-19 Prevention Measures


Tsaradia has resumed its flight in a sanitary context where prudence and vigilance are still required.

Also, as part of the ongoing fight against the spread of COVID-19, among other health measures, the Malagasy government has imposed COVID-19 screening through a PCR test for any passenger leaving or joining Antananarivo.


* Prices in euros, vary according to the daily rate - All taxes included - Subject to availability - Likely to increase without notice.